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Our Exceptional Team

At Orthopaedic & Spine Surgery Institute, we believe that our exceptional team members are the most important component of our success. They uphold core values of our practice each and everyday. Our compassionate and professional team members are dedicated and strive to provide the highest quality of care for you. They are committed to guiding patients through the journey to becoming healthy and restoring their quality of life.

  • Robin Kesner

    Robin Kesner Practice Manager

    Robin Kesner is the practice manager at Orthopaedic and Spine Surgery Institute. She oversees the day-to-day operations and management of the practice; including medical financing, insurance authorizations and billing. Her tenure and knowledge of orthopaedic and spine surgery is an invaluable asset to our practice and patient care.

  • April Coates

    April Coates Surgical Coordinator

    April coordinates all aspects of peri-operative activities including arranging upcoming surgeries, obtaining authorization from insurance companies, verifying patient eligibility and coverage, discussing pre-operative instructions with patients, and scheduling all tests and surgical procedures according to physician protocols.

  • Sarah Wetherell

    Sarah Wetherell Medical Assistant

    Sarah Wetherell is an integral and essential member of our team. During your office visits, Sarah will ask about the reason for the visit, take vital signs, assist the surgeons with exams and office procedures, and schedule tests or procedures that are ordered during your appointment. Whether she is taking a patient’s medical history, answering phone calls, fitting patients with their spinal orthotics or performing any number of administrative and clinical tasks, Sarah plays a vital role in the delivery of excellent and high quality of care at Orthopaedic Spine Surgery Institute.

  • Jessica Beshai

    Jessica Beshai Patient Care Coordinator

    Your first contact with Orthopaedic & Spine Surgery Institute will be with one of our friendly, helpful, patient coordinators as they answer phone calls and assist with check-in for patient appointments. In addition to check-in, check-out, and answering the phones, members of our front office staff can help you with billing and insurance questions, appointments for referrals, FMLA or other work/school forms and requests for medical records.

    Jessica Beshai, as a patient coordinator, is one of the first people you will speak with on the phone. She will answer questions and provide information about the practice and assist you in scheduling your initial consultation.

  • Jonathan Rivera

    Jonathan Rivera Patient Care Coordinator

    Your first contact with Orthopaedic & Spine Surgery Institute will be with one of our friendly, helpful, patient coordinators as they answer phone calls and assist with check-in for patient appointments. In addition to check-in, check-out, and answering the phones, members of our front office staff can help you with billing and insurance questions, appointments for referrals, FMLA or other work/school forms and requests for medical records.

    Jonathan Rivera, as a patient coordinator, is one of the first people you will speak with on the phone. He will answer questions and provide information about the practice and assist you in scheduling your initial consultation.

  • Erin Floyd

    Erin FloydPatient Care Coordinator

    Your first contact with Orthopaedic & Spine Surgery Institute will be with one of our friendly, helpful, patient coordinators as they answer phone calls and assist with check-in for patient appointments. In addition to check-in, check-out, and answering the phones, members of our front office staff can help you with billing and insurance questions, appointments for referrals, FMLA or other work/school forms and requests for medical records.

    Erin Floyd, as a patient coordinator, is one of the first people you will speak with on the phone. She will answer questions and provide information about the practice and assist you in scheduling your initial consultation.

  • Emily Guinn

    Emily Guinn Patient Care Coordinator

    Your first contact with Orthopaedic & Spine Surgery Institute will be with one of our friendly, helpful, patient coordinators as they answer phone calls and assist with check-in for patient appointments. In addition to check-in, check-out, and answering the phones, members of our front office staff can help you with billing and insurance questions, appointments for referrals, FMLA or other work/school forms and requests for medical records.

    Emily Guinn, as a patient coordinator, is one of the first people you will speak with on the phone. She will answer questions and provide information about the practice and assist you in scheduling your initial consultation.